Lumen reviews

3.4

57% would recommend to a friend

(7,788 total reviews)
avatar

Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jan 31, 2022

Messy

Recommend
CEO approval
Business Outlook

Pros

Great benefits, Work from home, teammates are awesome

Cons

Disaster of a company, customer facing is painful because they cannot deliver, customers generally hate the company and service, over worked and underpaid. extremely difficult to move up, blind eyes to real issues

1.0
Jan 19, 2022

Chaos

Recommend
CEO approval
Business Outlook

Pros

I can't think of any

Cons

Constantly taking inbound calls time off on popular dates is basically impossible for new employees micromanaged time schedule many angry and dissatisfied customers too many random job responsibilities

avatar
Lumen Response
4y
Thank you for sharing your feedback. This appears to be a *different* company from the one you worked for. Our company is based in Israel and specializes in well-tech products. If you can remove this feedback and write it on the relevant page instead, it would be appreciated :)
3.0
Dec 24, 2021

Decent

Recommend
CEO approval
Business Outlook

Pros

Salary and commissions are decent

Cons

Management needs to do a better job at treating employees as humans and not numbers

Viewing 271 - 273 of 7,788 Reviews

Glassdoor has 8,438 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.