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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,790 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Nov 27, 2019

      Within worst companies to work for.

      Senior network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They advertise a nice benefit package but it's all fluff if you compare it to their competitors

      Cons

      They cut increases, bonuses, basically everything including their human resource. 401k match it's a joke. They say they are a competitor to Verizon and att ... Verizon and ATT have way way better pay and benefits. And you'd be lucky if you are allowed to use your earned PTO. They should better screen for managers who have an understanding of being ethical!

      2.0
      Nov 15, 2019

      Centurylink

      Activation tech i
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to work, work, work this is the company for you.

      Cons

      They lock you into a position and salary and there is very little room for upward mobility. The company from my perspective is structured in a way that ensures that they do not have to give anybody a raise or bonus. No matter how hard you work management doesnt seem to want to pay you for your dedication.

      1.0
      Nov 13, 2019

      Grossly underpaid

      Proposals- federal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the benefits are decent like earning rewards for doing healthy activities.

      Cons

      I was grossly underpaid for the 5 years I was there... by about 10k compared to other coworkers who did the same job or less. They kept promising a cost of living increase but it was just to string me along. So I missed out on over $50k since I had started. That doesn't include the bonuses that were associated with my salary.... so over 50k. Compared to other corporations the salary would be about 20k a year more than this... So if you want to make money, this is not the place to be. run, and run fast in the other direction. Always laying people off. Medical insurance leaves a lot to be desired and its expensive.

      Viewing 295 - 297 of 7,790 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.