Lumos Fiber reviews

2.9

47% would recommend to a friend

(59 total reviews)
avatar

Brian​ Stading

44% approve of CEO

36% positive business outlook

Lumos Fiber has an employee rating of 2.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumos Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

59 reviews
4.0
Feb 28, 2018

Satisfied employee for over 40 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been at the company for many years and it is a great please to build a career.

Cons

Fast pace, in a changing industry, which is also a pro!

1.0
Feb 15, 2018

Business development manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none . This is a horribly run organization

Cons

Horrible management of telecommuting, horrible ongoing training, horrible company

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Lumos Fiber Response
8y
We are sorry that you did not have a positive experience while working at Lumos. We'd love to hear additional feedback from you so we can work to improve in those areas. Please feel free to reach out to a member of the HR team with any additional comments that you would like to share with us.
5.0
Jan 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Really impressed with the professionalism and On Boarding process as a New hire …. Information was conveyed in advance and the Live meeting with HR Manager Kim Scudder on Day 1 was Great. Kim had an easy to follow orientation as well as examples and multiple contact people as support (if needed) . The hand off to online set up of benefits, healthcare and payroll were all explained and I was able to complete quickly. Follow up from Sales Force trainer Lelia Connard, CAPM was spot and classes scheduled virtually and quickly and interaction with Payroll Specialist Patty Viar was a huge help as even in a Snow and Ice storm I was able to receive my 1st Paycheck and Corporate Credit Card right ON time . Every Department from the IT Helpdesk to Marketing has been responsive and helpful as I set up my computer, phones and profiles. I’d say I made a Great decision and very lucky to be part of the Lumos Networks and Data Center Team !

Cons

None as of yet .... #fullspeedahead

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Lumos Fiber Response
8y
Thank you so much for the great feedback! We have ramped up our onboarding process and we're happy to know that it's making an impact for our new employees.
Viewing 34 - 36 of 59 Reviews

Glassdoor has 62 Lumos Fiber reviews submitted anonymously by Lumos Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Fiber is right for you.