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      Lumos Fiber

      Engaged Employer

      Lumos Fiber reviews

      2.9

      47% would recommend to a friend

      (59 total reviews)
      avatar

      Brian​ Stading

      44% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Lumos Fiber has an employee rating of 2.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumos Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      59 reviews
      1.0
      Jul 26, 2013

      It was once a great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co workers are friendly Employees do their best with the limited resources they are given

      Cons

      No direction from middle management. Employees are always on edge because management will fire people with no warning. Management has created a hostile work environment. Customers are very unhappy because of missed installs and miscommunications within the company. New management team had made some unethical decisions regarding existing customers The "customer first" motto could not be farther from the truth from managements standpoint.

      avatar
      Lumos Fiber Response
      1y
      Thank you for sharing your feedback. At Lumos, we’re committed to building strong, supportive leadership at every level, and feedback like yours plays an important role in helping us get there. We value all perspectives as we continue to grow and improve. If you’re open to sharing more, we’d welcome the conversation—feel free to reach out to us directly at recruitingteam@lumosfiber.com.
      2.0
      Apr 15, 2013

      Forgetting the basics and loosing focus on what really matters

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people to work with Good benefits Employee development

      Cons

      Limited advancement opportunities in key areas Understaffing leading to high-stress and poor scheduling and even poorer morale Too many supervisors, quasi-supervisors, and managers doing the same job Poor training for undefined and constantly changing job responsibilities

      avatar
      Lumos Fiber Response
      1y
      We appreciate you taking the time to share your views. Effective leadership and clear direction are foundational to Lumos' success, and we recognize that each team member’s perspective helps us grow. Your feedback is an important part of our commitment to continuous improvement in leadership practices. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com
      Viewing 58 - 59 of 59 Reviews
      Related searches: Lumos Fiber jobs | Lumos Fiber salaries | Lumos Fiber benefits | Lumos Fiber interviews
      ReviewsLumos Fiber reviews

      Glassdoor has 62 Lumos Fiber reviews submitted anonymously by Lumos Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Fiber is right for you.