Lush reviews

3.6

57% would recommend to a friend

(2,217 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 25, 2026

Not clean or safe

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Free products occasionally and other staff are great.

Cons

Not worth the minimum wage. There are no bonuses for sales made.

3.0
Jan 29, 2026

Pump n Dump Store

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The seasonal, hired-on team members of the time of my employment were very nice and made the time spent enjoyable. Customer experience was pleasant, not too many unpleasant experiences. Freedom of dress code, pay was decent.

Cons

There is an evidence of favoritism or suspicions involvement with specific employees and it leads to the improper treatment to others, may it be other employees or customers. Lack of leadership skills, false ethical values, location, crew members; all cons. Hours provided in a sloppy manner, meaning variable and unpredictable work schedules. Zero accountability held to upper management for wrongdoings.

Viewing 34 - 36 of 2,217 Reviews

Glassdoor has 2,760 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.