Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 22, 2024

Mixed

Recommend
CEO approval
Business Outlook

Pros

Pension scheme Internal promotion is encouraged Active campaigns for positive change LGBTQIA+ safe employers Adjustable for employee accessibility Flexible hours 50% off almost all products + loads of freebies at close Long lunch breaks Good as a flexible, short-term job if you're suited to the 'Lush culture'

Cons

Commitment to the brand can lean towards the...intense Experience can be positive but down to luck who your managers/supervisors are - one former employee was a bit of a bully. Have to approach all shoppers - even if they're clearly uncomfortable being approached Corporate goals tend to overshadow personal needs - claim to be accessible employers and can be but also tend to be limits to what they're willing to accommodate long-term - again, depends on the team you land with. All SFA positions are part-time (or were when I worked there)

2.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing co workers. Best people you will ever encounter in your lives. If you go to the right outlet like mine, you'll meet the best manager ever.

Cons

Higher ups do not care about staff well-being. Company's core brand values are not alligned with how lush singapore is being managed. Salary will come either late or miscounted. Salary is too low for the work and energy we put in. No recognition given to employees who deserve. They say that you can slowly get promoted to a higher role but in reality, other people can just apply for that role and still get it because they lack manpower.

2.0
Oct 2, 2024

Hidden Agenda

Recommend
CEO approval
Business Outlook

Pros

Worked there for 10 years as my team was great.

Cons

Was trainee manager for 6 years and acting manager for 8 weeks and was not given the role of manager. After 10 years if service and contributing to the success of the store and overall business I believe that I was not given the job out of spite by one of the retailers.

Viewing 397 - 399 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.