Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great discounts, able to have the broken/damaged product for free.

Cons

The management team was insufferable. Despite telling them I had already approached customers that had explicitly said they wanted to be left alone, I was repeatedly told to pester them.

1.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Discount Samples Freebies and fellow sales assistants

Cons

The Lush in Manchester Arndale is ran like a cult, you have to think the way of the unhinged management or else you’re gone. I feel bad for anyone joining especially young impressionable people. Forced to harass customers, no proper training, bullying atmosphere and bad fashion from management I cannot lie.

Viewing 394 - 396 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.