Lush reviews

3.7

57% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 14, 2018

Exciting and Challenging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting and fun, managers generally seem to have your best interests at heart. You are not treated like a cog in a wheel, the best ethics in any company ever

Cons

Exhausting and EVERY time someone speaks to you it will be a form of feedback.

2.0
Mar 8, 2018

I’m leaving ASAP

Recommend
CEO approval
Business Outlook

Pros

Decent wage, £8.45 an hour (increasing to 8.75 from 20th April 2018) 50% off products and free things. Once you’ve worked for the company it’s easier to get a job in other roles in the company.

Cons

I’ve worked at two different stores and been sexually harassed in both, the management are always a sham, the pressures to be happy all the time is so hard, you’re forced to approach cutomers that don’t want to be talked to, you get spoken to like you’re incapable of wiping your own backside, they’re patronising, couldn’t organise a p*ss-up in a brewery, the company do not really care about their staff and would rather protect their back about how their store looks to outsiders, you break your back and work your hardest to be spoken to like you’re a slacker. They do not treat their staff well at all, they management (eg supervisors, trainees and managers) get so many more perks than us, do less work than us, are very clique-y, you will never feel fully accepted there. A friend of mine complained about the same man that was sexually harassing me and her (and a few of the new girls) and our manager said it would look bad on her if it was taken any further... the man then forced himself on another member of staff at a later date and only then was fired... WHY DID IT HAVE TO GET TO THAT POINT? There’s far more bad points, but I’d literally be here all day, the wage is the only thing that is keeping me there, but I’ve now realised my own mental health is far more important. I’ve lost all confidence in myself since working there, and nothing is changing it’s just getting worse and more people are realising it. They don’t recycle or anything either, they’re very bad at sorting waste ect so their ‘green’ front is all a lie.

3.0
Feb 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Management and product training and support was brilliant. Every member of staff was allowed to be themselves and this created a really easy going atmosphere.

Cons

A bit full of itself. No area managers. When you actually have an issue (like I did) with your manager it is incredibly difficult to deal with it. I was bullied out of the company.

Viewing 487 - 489 of 2,224 Reviews

Glassdoor has 2,769 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.