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      Lush

      Engaged Employer

      Lush reviews

      3.7

      57% would recommend to a friend

      (2,224 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Feb 5, 2018

      Team was great but management was nowhere to be seen

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ethically produced products, training information was widely available, great discounts, great team, easy to work with policies, generally fun working environment.

      Cons

      Store manager was always complaining about how stressed they were and openly spoke about how they don't use the products. Over Christmas the store manager was often not in store and left a lot of work to the assistant manager (who was fantastic, but that is beside the point).

      2.0
      Jan 31, 2018

      Christmas Part Time Sales Assistant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good hours, a lot of feedback on work given. Amazing training and good discount

      Cons

      Stressful and busy, very few breaks. Management were constantly stressed and took it out on staff - various people quit after having panic/anxiety attacks due to this. Feedback became constant criticism, sometimes every few minutes about petty and pointless things. Promised Christmas bonus when I joined but was given nothing.

      2.0
      Jan 15, 2018

      Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount. Great colleagues at peer level. Green initiatives. Animal Friendly.

      Cons

      Nepotism at senior level. Huge pay disparity between senior and mid level, as well as benchmarked against other companies. Despite appearances, a lot of sexism, racism, transphobia and close mindedness along with unprofessionalism.

      Viewing 490 - 492 of 2,224 Reviews
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      Glassdoor has 2,769 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.