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      Lush

      Engaged Employer

      Lush reviews

      3.7

      57% would recommend to a friend

      (2,223 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Lush has an employee rating of 3.7 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Aug 8, 2016

      Sales Assistant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% Discount and friendly atmosphere

      Cons

      You need to know a lot about the products and managers can be pushy

      avatar
      Lush Response
      9y
      Hello, Thanks for taking the time to review Lush on Glassdoor. Your feedback is really valuable to us as we are constantly working on improving the experience for staff at Lush. Thanks again for your review. The Lush Team x
      5.0
      Mar 8, 2016

      The most enjoyable job I've ever had

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic training. The best managers I've worked for. Friendly team. Incredible products. Brilliant employee benefits. Good wage.

      Cons

      Some communication lost in translation when filtered through supervisory team. With most contracts being part time, it does give opportunity for bitchiness when some team members aren't around - as the team is made up by a large amount of part time staff, there's increased chance of characters clashing with one another, especially as those hired typically have strong personalities. Full time contracts not available until senior level.

      3.0
      Mar 8, 2016

      Good company but many inconsistencies.

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - 50% Discount - Generally friendly staff and working environment - Opportunities to showcase skills - Opportunities to move around in the company. - External Training - Free products - Does a lot for Charity - Can actually have a chat with people without feeling like you have to force sales down their throat. - Rotas done 4 weeks in advance so can plan personal life however this isn't the case for all stores.

      Cons

      -High expectations from head office with regards to customer service that many customers don't enjoy. - Inconsistencies with management. - Can be favouritism - Small team means that if there are disagreements it can make things uncomfortable. - No area managers so if things go wrong in stores it has to get really bad before anyone notices. - Some things from head office come across as disorganised and rushed.

      Viewing 505 - 507 of 2,223 Reviews
      Related searches: Lush jobs | Lush salaries | Lush benefits | Lush interviews
      ReviewsLush reviews

      Glassdoor has 2,767 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.