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      Lush

      Engaged Employer

      Lush reviews

      3.7

      57% would recommend to a friend

      (2,223 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Lush has an employee rating of 3.7 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Jun 14, 2013

      Underpaid with minimal benefits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *No animal testing on ingredients or finished products *50% discount *flexible with uniform as long as it's black (& a bit of white)

      Cons

      *Poor pay for supervisors/key-holders (I got paid the same amount as other sales assistants even though I was put in charge a lot of the time and did more work) *Bad communication with head office *The company cares a lot about their customers but don't care a lot about the staff.

      4.0
      Nov 3, 2009

      Left behind!

      Part-time
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discounts, benefits and a fun work environment . Work days pass by quickly.

      Cons

      I rarely get more than one shift per week (three hours) and they don't often promote to fill higher-up roles, they just re-hire! I've been working for a year and a half, and I'm still part time and they say I'm doing very well, but instead of a promotion they rehired to fill new keyholder roles :@

      3.0
      Jun 10, 2026

      Supportive team but poor management and slow processes

      Stockroom assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team, simple responsibilities, keeps you fit.

      Cons

      Not very well managed at the top, big deliveries arrive in unsorted crates which takes longer to process. Pricing everything individually when prices are subject to change takes a very long time and seems counterintuitive. Health and safety concerns regarding stockroom conditions aren’t always actioned. Little career progression.

      Viewing 511 - 513 of 2,223 Reviews
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      ReviewsLush reviews

      Glassdoor has 2,767 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.