Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Stock Assistant (21) , Trainee Manager (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 170 reviews)); "Great Enironment and People!" ((in 121 reviews)); "Great teams in store." ((in 112 reviews)); "The training they provide is good." ((in 107 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 103 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

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Lush

Lush reviews

3.7

57% would recommend to a friend

(2,223 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 4, 2025

Smelling great, Constant Smiles and Busy Hands

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The community is so welcoming, and you get great perks like a 50% discount. You also get amazing progression opportunity's and training if you put yourself out there.

Cons

If you are feeling down depending on management you can feel forced to be happy for your whole shift. Additionally, there is no sitting down or standing still you must always have 'busy hands' from client demos to cleaning the shop floor or working the till.

2.0

Feb 25, 2025

A hot mess

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Discount for staff was good

Cons

Management were cold and unfriendly at times

4.0

Feb 23, 2025

Nice environment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The people there were all lovely

Cons

Some of management can be pushy when making you talk to customers that have already indicated that they don’t want to be spoken to

Viewing 541 - 543 of 2,223 Reviews

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Smelling great, Constant Smiles and Busy Hands

A hot mess

Nice environment

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