Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Stock Assistant (21) , Trainee Manager (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 173 reviews)); "Great Enironment and People!" ((in 122 reviews)); "Good training and employee discounts" ((in 106 reviews)); "All good and great team" ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 202 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 33 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

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Lush

Lush reviews

3.7

57% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Dec 22, 2023

Great pay and fun environment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

My favourite job so far within retail <3 Really chill job with great pay in London and isn't too difficult (especially if you're in a smaller store). Discount is amazing and you get lots of free products every single shift, with the opportunity to give a free item to a customer each week to make their day <3

Cons

- Can get really busy during the Christmas period - Have to interact with customers a LOT more than with other retail companies

5.0

Dec 13, 2023

Hard but rewarding work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Promoting ethical living and packaging

Cons

Mental health can suffer as it demands a lot of effort

2.0

Dec 6, 2023

Favouritism

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Free stuff quite often a

Cons

Too small team, too much pressure to be extroverted

Viewing 583 - 585 of 2,224 Reviews

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