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      Lush

      Engaged Employer

      Lush reviews

      3.7

      58% would recommend to a friend

      (2,213 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.7 out of 5 stars, based on 2,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jun 27, 2023

      Cult like mentality

      Seasonal sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - 50% off discount - Weekly pay

      Cons

      - Very weird vibe, like groupthink - A sales associate approached me about the amount of something I was putting in a sample jar when we were told we could take what we wanted - Sales associates forced me to remove bath bomb dust from the shelves as they watched over me like it was some sort of plantation and it made me feel EXTREMELY uncomfortable as a POC - They definitely give off bully energy and it's sad that it just dawned on me - Management is very rude and if you're not a part of their clique, count your days

      2.0
      Jun 23, 2022

      It was good until it wasn't.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved my team. The people in my shop ended up becoming lifelong friends of mine. I would do anything for them and am so thankful for my time at Lush because of them. I also loved collaborating with the hiring team they were always so nice and so helpful. I had lots of fun at Lush in the beginning of my time there and I felt very passionate about my job.

      Cons

      The lack of communication between corporate and the retail team was infuriating. Whenever I did get the chance to communicate with someone in HR/communications, the team members were condescending and it seemed like they had no idea what it was like to actually be working in shop. I worked so hard until I felt like I had no support left from my higher ups who weren't in shop. Additionally, once you get to the store manager level its hard to see any clear path of growth to stay with the company. It truly felt like a dead end.

      2.0
      May 30, 2018

      Great if you eventually want to sell cars

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% off discount Rewarding customer service job (if you help the right people, your own way) Can sample anything and everything (besides bath bombs and bath products)

      Cons

      Very pushy sales approach Will push you out of your comfort zone in a negative way Not very mindful of the customer's wants or needs, mainly sales driven to reach the goal. Extroverted type of work environment (do NOT recommend this job to introverts) Scarce hours (4-9 weekly, if that)

      Viewing 4 - 6 of 2,213 Reviews
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      ReviewsLush reviews

      Glassdoor has 2,756 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.