Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 2, 2018
Recommend
CEO approval
Business Outlook

Pros

You go home stinking like you’ve spent the day in a cheap brothel

Cons

The shop stinks so bad it makes you nauseous. The senior management team haven’t got a clue what their doing They actively seek to alienate customers Marketing leaves a great deal to be desired Pay is rubbish The store stinks.... opps I already said that... but it really does

1.0
Apr 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Company ethics are good, decent pay and they generally really do make an effort to employ fun people and be social

Cons

Working conditions in the spa (where I used to be) is a joke, junior members of staff are punished, sometimes sacked, for genuine minor mistakes while management who have had 5+ formal complaints against them have it brushed under the carpet. Systems being used are archaic, and management are so deathly afraid of negativity and criticism that change is either impossible or so slow and viscous that it has little benefit to employees.

1.0
Mar 20, 2018

Do not work at lush

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing good comes out of them

Cons

Do not work at lush. Its not a stable job if ur looking long term. This isnt the job. They dont keep their promise Cut ur hours and the managments are so bad. "Happy people making happy soap" they treat people with disability like garbage. Push them to work even if ur in pain Its a dead end job. They wont help you with anything but themselves. Dont waste your time. All they see is $$$

Viewing 247 - 249 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.