Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 165 reviews)); "Great Enironment and People!" ((in 122 reviews)); "Worked there for 10 years as my team was great." ((in 105 reviews)); "Good training and employee discounts" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 102 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 101 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 37 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Feb 15, 2024

Fun place to work if you get a good manager

Designer

Recommend

CEO approval

Business Outlook

Pros

They give away lots of free products

Cons

If you get a bad manager you will be miserable

1.0

Jan 20, 2024

Inconsistent values

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

At the core, values are admirable; a good ethical and unique product selection; hands-on sampling encouraged to enhance knowledge.

Cons

Inconsistent direction, contradictory task changes and confusing leadership, including micro-management and removal of any opportunity to apply initiative or assert professional judgment. Criticism and passive aggression prevailed and leaders exhibited explicit dislike for team members. Gossip and inappropriate language lead to a negative atmosphere, with team members often experiencing emotional distress.

1.0

Jan 18, 2024

Wouldn't recommend to an enemy

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Staff discount, learning, product launches, location of store

Cons

Management are children, uneducated and untrained in EQ, outwardly portrayed as inclusive but really like a cult

Viewing 280 - 282 of 2,224 Reviews

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Fun place to work if you get a good manager

Inconsistent values

Wouldn't recommend to an enemy

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