Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 7, 2022

Terrible place to work!

Recommend
CEO approval
Business Outlook

Pros

great co-workers and good discount lol

Cons

terrible management that require you to fake happiness and over exude positivity rather than focusing on individual customer experience

4.0
Aug 24, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to meet some amazing and dynamic people as Lush really does attract great talent and creative minds. Lucky enough to make best friends for life whilst working at Lush and will be forever grateful for some of the fun experiences had whilst working there.

Cons

The top leadership are archaic and struggle to keep ahead of the curve these days. Don’t hold themselves accountable for mistakes and bad management. Family ran business which means unless you’re “in” with the family, you’re not looked twice at. Favouritism is rife within head office which means the great talent they attract often goes elsewhere once that reality sets in.

2.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

They have a staff discount

Cons

- No support or training - Unsafe work environment (flimsy shelving holding too much weight, furniture falling apart, managers not interested in fixing) - One staff member expected to unpack multiple pallet deliveries - Biased hiring, hiring attractive staff with “sexy accents” - Unsafe COVID practices - Little support from “retail support” (area managers) - Manager had romantic relationships with multiple staff

Viewing 289 - 291 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.