Lyft Community Operations Associate reviews

2.1

16% would recommend to a friend

(124 total reviews)
avatar

David Risher

Not enough data to show CEO approval

31% positive business outlook

Community Operations Associate employees have rated Lyft with 2.1 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Community Operations Associate professionals have an average working experience there. Lyft is rated 45% below average by Community Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

124 reviews
3.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to meet some lovely drivers and they very obviously look for a certain kind of candidate when hiring so you'll probably get along pretty well with your coworkers.

Cons

You'll be forced to work overtime and then have your time card adjusted without your knowledge or consent because "we don't pay overtime here", HQ absolutely refuses to provide more headcount so you're forever understaffed, they've gone through two rounds of layoffs after promising there would be no layoffs, they are actively encouraging travel through a pandemic and refuse to listen to their "essential" employees forced to deal with the backlash first hand while they're sitting in their houses working from home. All while refusing to pay a livable salary to their field employees.

3.0
Jan 8, 2021

its ok

Recommend
CEO approval
Business Outlook

Pros

used to be flexible and relaxed. Not so much anymore

Cons

angry drivers, problems we cannot fix.

Viewing 55 - 57 of 124 Reviews

Glassdoor has 5,600 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.