Is Lyft a good company to work for as a Community Operations Associate?

Community Operations Associate professionals working at Lyft have rated their employer with 2.1 out of 5 stars in 124 Glassdoor reviews. This is a lower than average score with the overall rating of Lyft employees being 3.8 out of 5 stars. Search open Community Operations Associate Jobs at Lyft now and start preparing for your job interview by browsing frequently asked Community Operations Associate interview questions at Lyft .

Does Lyft pay Community Operations Associate employees well?

Community Operations Associate professionals rate their compensation and benefits at Lyft with 2.2 out of 5 stars based on 124 anonymously submitted employee reviews. This is 48.3% worse than the company average rating for salary and benefits. Find out more about Community Operations Associate salaries at Lyft.

What are the top reviewed jobs at Lyft?

Driver (2366) , Software Engineer (154) , Rideshare Driver (132) , Community Associate (127) , Senior Software Engineer (51) , Data Scientist (48) , Uber/Lyft Driver (47) , Independent Contractor (38) , Product Manager (32) , Customer Service Representative (31) , Operations Associate (30) , Ride Share Driver (23) , Operations Lead (22) , Recruiter (22) , Operations Manager (18)

What are the pros of working at Lyft according to real employee reviews?

"If you drive during prime time you can really make bank which is great for people in between jobs." ((in 318 reviews)); "Work when you want and earn what you want (you can make good money)." ((in 234 reviews)); "Flexible hours and fun you get to chat and listen to music all day esstenially." ((in 226 reviews)); "I think the culture and company is great in the United States" ((in 190 reviews)); "Great benefits with insurance and ride credits." ((in 160 reviews))

What are the cons of working at Lyft according to real employee reviews?

"Pay is low and you have to work your way up which could take a while." ((in 269 reviews)); "No bonuses and less per mile pay" ((in 75 reviews)); "Poor leadership and frequent change of priorities" ((in 63 reviews)); "Lots of Layoffs" ((in 44 reviews)); "Bad managers are not disciplined or held accountable, even when there is extreme turnover" ((in 32 reviews))

Lyft Community Operations Associate reviews

2.1

16% would recommend to a friend

(124 total reviews)

David Risher

Not enough data to show CEO approval

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (124 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Community Operations Associate employees have rated Lyft with 2.1 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Community Operations Associate professionals have an average working experience there. Lyft is rated 45% below average by Community Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

124 reviews

4.0

Dec 9, 2020

Means well, but not well executed in action

Community associate

Recommend

CEO approval

Business Outlook

Pros

Benefits and culture are pretty great along with diversity and inclusion.

Cons

Low quality work goes unaddressed and training is inconsistent across the board. Upward movement is near impossible from entry-level positions. It's very much a popularity contest, not a matter of the work ethic and quality of work when trying to move up internally.

3.0

Nov 17, 2020

Great employees, challenging environment

Community associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers are incredible, direct management is great, company culture tries to be fun

Cons

Low pay, not enough resources for staff, unfair policies, senior leadership doesn't care about lower employees

4.0

Nov 5, 2020

Good place to work

Community associate

Recommend

CEO approval

Business Outlook

Pros

Great people, benefits, cool perks

Cons

Dealing with angry drivers, extra work

Viewing 58 - 60 of 124 Reviews

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Lyft Community Operations Associate reviews

Company ratings over time

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Reviews by job title

Means well, but not well executed in action

Great employees, challenging environment

Good place to work

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