Lyft reviews

3.8

74% would recommend to a friend

(2,154 total reviews)
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David Risher

63% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice work environment Avobe average benefits Good internal tooling and internal processes

Cons

Benefits for employees in Mexico differ from the ones in the US

4.0
Jan 16, 2024

Good environment

Recommend
CEO approval
Business Outlook

Pros

Peers are supportive and diversity is superb.

Cons

Little to no updates or transparency from higher management.

1.0
Jan 15, 2024

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Autonomy, kind of. I mean you still have to work certain hours that they want you to work to get the bonuses. No boss. Not really. But you do have to deal with customer service chat which are mostly bots that are Super frustrating and don't listen to anything you have to say. So I guess the pros aren't really pros after all.

Cons

You have to buy another car every 2 to 3 years which might put you into debt. The pay is so low now that it's hard to even get by. Just save yourself and don't do this job unless you want to go into debt or bankruptcy within a few years. They try to say that we make $25 per hour but that isn't true. Rides end up taking way longer than they're supposed to which lowers the minimum pay due to traffic, passengers not being ready to enter the vehicle when you arrive, passengers taking forever to exit the vehicle. Also, lyft is sneaky and includes tips in that pay which are never guaranteed and they don't minus expenses. Expenses are way outrageous in the transportation industry. Just save yourself and don't do it.

Viewing 391 - 393 of 2,154 Reviews

Glassdoor has 5,592 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.