Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lyft

      Is this your company?

      Lyft reviews

      3.8

      72% would recommend to a friend

      (2,149 total reviews)
      avatar

      David Risher

      62% approve of CEO

      50% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      3.0

      Senior management

      Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 11, 2020

      Horrible

      Community associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some nice coworkers, free therapy which was much needed living through this job, $200 free Lyft credits every month which seem to have been disbanded since I left,

      Cons

      EXTREMELY low pay for the type of work and amount of it, brutal job tasks, basically getting yelled at all day by drivers, felt unsafe at times when drivers would come in mad, we had to go through safety and de-escalation trainings where we learned how to escape if there was an active shooter at our hub. sounds dramatic but I feel like I have mild PTSD from the job. Traumatic, lots of emotionally charged driver questions regarding their livelihood, management was young and unexperienced, lack of proper training or direction for hard questions we were asked, no HR staff on site - huge red flag!!, no career opportunities and very competitive for the few jobs that opened up, constantly understaffed which made me have a lot more work that I regularly would have had, lots of overtime.

      4.0
      May 21, 2020

      Lyft really cares about its employees.

      Operations lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Culture, people come first. If your miss a metric or a goal. No worries, just hit it next week. - Snacks, daily lunch allowance, MacBooks, feeling of a tech company even if the role is remote. - I worked for scooters and it was Lyft first 4 markets. So it was pretty cool to drive around and say yup those are my scooters! - You get to work with smart people that respect work life balance. Rarely will you see Lyft employees work more than 40 hours. - Good comp and benefits, pay was higher then market. Great stock vesting schedule, Lyft credits (no longer offered), commuter benefits, free health insurance. - Monthly fortnights with JZ and Logan. Its so cool to see the leaders in the company act like normal people. They would answer all sorts of crazy questions at the end! - Severance, I was laid off due to Covid-19 and they provided a solid 10 weeks severance plan. - Overall it was the best employer I worked for.

      Cons

      - Knowledge, I worked in operations and Lyft doesn’t know anything about physical asset operations. You would constantly be pushing initiatives without a real ROI - No sense of P&L for the market. We would spend $50k on a event to get about $60-70k in revenue. Not sure how this was ok for so long. - There was such less work that people would just make up projects and blow up every channel on slack just to be visible. - Slack, as long as you post messages in important channels. People think your doing your job. - There are like 200+ people on central ops teams supporting about 40 local OM/OLs. When we would go visit HQ, these guys would split up one project into 3 parts, meanwhile at the local level your juggling 1-2 projects + managing the actual operation. This is all happening while HQ is cutting 2-3 local markets every 6 months. - Lyft HQ doesn’t respect people in ops. They think their pink app can solve all challenges. - Higher level leadership would constantly ask us if we needed anything instead of providing actual direction. - Unfair layoffs, my team was laid off from a high potential market while they were currently going to launch a market which would only stay open for 4 months out of the year. Some OLs didn’t have markets for 6+ months and were kept on but my team was laid off. - No hiring freeze, Lyft cut 1000+ employees during covid-19 while still hiring externals. It would have been much cheaper and ethical to check their current talent first then offer externals.

      Viewing 94 - 96 of 2,149 Reviews
      Related searches: Lyft jobs | Lyft salaries | Lyft benefits | Lyft interviews | Lyft conversations
      ReviewsLyft reviews

      Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.