Lyft reviews

3.8

72% would recommend to a friend

(2,149 total reviews)
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David Risher

62% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great benefits, although no bonus and no 401k matching - Flexible schedules with good work life balance - Things are always changing which keeps work interesting and challenging

Cons

- Leaders and HR people put in roles with no previous experience. Even the CHRO hasn't been a CHRO before, but Google experience gets you put on top at Lyft. - Mean girl culture is REAL, especially in recruiting and especially for people of color. Gossip, playing favorites, throwing others under the bus were all qualities of the recruiting leaders at Lyft. These issues are never addressed and actually get rewarded via promotions. - The closed door promotion process is ridiculous. If you aren't out there brown nosing, you never get promoted. It's all about you who know at Lyft .

4.0
Feb 13, 2020

Exciting, Rewarding and Chaotic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits here are fantastic. Flexible PTO, great med benefits and great RSU/stock/ESPP opportunities. Cool to be a part of something that has such a big impact.

Cons

Senior leadership, in some departments, is under experienced and it leads to inefficiency and frustration sometimes. Starting to become very corporate. Still had some growing up to do to retain top talent.

1.0
Sep 20, 2019

Beware of management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are some of the best humans I’ve met and wonderful to work alongside. Solid benefits: Lyft credits, great health insurance, mental health care, snacks

Cons

Most middle management there has no business managing people. No proper background or training prior to stepping into management roles. Senior leadership and HR also enable poor (and sometimes hostile) management behavior by willfully dismissing it, or trying to sweep it under the rug by shuffling the offenders to other roles/teams. Change management strategy is almost non-existent: change is often communicated haphazardly or justified via a “start-up mentality.” However, Lyft hasn’t been a start-up for a while. Opaque performance review process: this is one of the most subjective and non-transparent processes I have ever seen. Mostly relies on people’s perceptions than the work or metrics. My team never received role specific job expectations from our manager, despite repeated requests. So make sure you’re friends with the right people. Poor pay incentives and few opportunities for career development: Lyft needs to do better in pay increases and leveling guidelines for career development in order to retain top talent.

Viewing 97 - 99 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.