Lyft reviews

3.8

72% would recommend to a friend

(2,151 total reviews)
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David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
May 31, 2015

Great So Far

Recommend
CEO approval
Business Outlook

Pros

Lyft has cultivated a company culture that seems to fit with its brand promise - friendly, inclusive, and quirky enough to remind you there's a soul behind the slick operations.

Cons

The rapid growth will test Lyft's ability to feel like a family. That rapid growth also stretches HR capacity, so recruiting can be a slow process.

5.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

-transparency into the company and all business decisions -high impact -interesting technical problems that are tangible in the real world -great culture

Cons

-not enough process around certain things -not good if you don't like dogs

5.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

-Great product and brand. -Upper management really cares and listen to both employees and the community -Good pay (for my role at least) -Free lunch, monthly commuter benefits -Free Lyft credits occasionally -Positive and encouraging work environment -barely any micro management. ************* I just want to clarify a few things with regards to the driver complaints below: -It is very difficult to get a low rating with our system. A 1 star or 3 star rating doesn't bring down the overall average as much as one would think. You would have to be earning low ratings consistently and over a long period of time (months) for the system to really start lowering your overall star ratings. -We have a very big community of drivers and passengers, sometimes it can take a little longer for support to reach out. But by no means are we singling any body out. Support folks work the hardest and often after hours, so it's understandable. Patience is a virtue my friend. -Unfortunately, sometimes the passenger experience can be unpleasant. That's why we allow you, the driver to rate the passenger after each ride. If you give him/her a low rating, that person won't be matched up with you again. -With regards to navigation, drivers should always ask the passenger if there's a route they prefer. But navigation could also mean your driving style. Safety will always be the #1 priority for our passengers and drivers. ************* Disclaimer: This review is voluntarily written.

Cons

Not really any, just typical growing startup problems. Some politics, but which company doesn't have politics?

Viewing 145 - 147 of 2,151 Reviews

Glassdoor has 5,588 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.