Lyft reviews

3.8

72% would recommend to a friend

(2,151 total reviews)
avatar

David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work policy, paid leave

Cons

Toxic, mixed messages from leadership

1.0
Feb 27, 2024

Comp

Recommend
CEO approval
Business Outlook

Pros

The teams and managers are overall great people.

Cons

The main leaders of the company are a mess and the company is extremely unstable.

1.0
Jan 15, 2024

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Autonomy, kind of. I mean you still have to work certain hours that they want you to work to get the bonuses. No boss. Not really. But you do have to deal with customer service chat which are mostly bots that are Super frustrating and don't listen to anything you have to say. So I guess the pros aren't really pros after all.

Cons

You have to buy another car every 2 to 3 years which might put you into debt. The pay is so low now that it's hard to even get by. Just save yourself and don't do this job unless you want to go into debt or bankruptcy within a few years. They try to say that we make $25 per hour but that isn't true. Rides end up taking way longer than they're supposed to which lowers the minimum pay due to traffic, passengers not being ready to enter the vehicle when you arrive, passengers taking forever to exit the vehicle. Also, lyft is sneaky and includes tips in that pay which are never guaranteed and they don't minus expenses. Expenses are way outrageous in the transportation industry. Just save yourself and don't do it.

Viewing 148 - 150 of 2,151 Reviews

Glassdoor has 5,588 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.