Pros
I learned so many invaluable skills regarding how to type emails and handle stressful situations. I also learned about how social media works.
Cons
My job entitled more than the online description when I applied. Management never includes associates so you end up being the last to know about major changes. My manager was racist and Lyft never did anything to reprimand them or hold them accountable. I found out they didn’t want me on the team from the start and would talk about me to other employees and accuse me of things without any cause. They never encouraged my growth as an associate and always found ways to tell me I wasn’t doing enough. Even pulling bad numbers saying I took too much sick time when I only took 15 hours the entire 1.5 years I was there. I also only got one raise the entire time I was there and it was a few cents.