Lyft reviews

3.8

72% would recommend to a friend

(2,151 total reviews)
avatar

David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Aug 6, 2019

Not paid enough

Recommend
CEO approval
Business Outlook

Pros

Work environment is pretty awesome. The company does a good job at keeping employees happy by providing lunch once a week and team outings every quarter.

Cons

We are the face of the company. We should live and breathe customer service. But the type of drivers and situations we have to deal with are pretty crazy. I don't get paid enough to get yelled at something that is totally out of my control.

3.0
Jun 12, 2019

Do not work overnight

Recommend
CEO approval
Business Outlook

Pros

Free snacks, 2 weeks paid time off

Cons

Horrible management, lack of culture overnight, horrible HR department

1.0
May 29, 2019

Short ceiling

Recommend
CEO approval
Business Outlook

Pros

Co-workers are the only pro to this job

Cons

No room for growth Biggest Market in the country but treated like the smallest All other Markets have stand-alone locations LA Markets leave employees out in the field with less than desirable work conditions in the back of a Pepboys with their Tire stock. Being asked to do tasks by Management, only to have them procrastinate on the follow through and never give materials to bring tasks to completion. Benefits switched and cost increased far more than wages increased. No matching on stocks or 401k (They're a billion dollar IPO business) Emotional punching bag for all drivers that aren't having a great day, with no intention of fixing the issue.

Viewing 169 - 171 of 2,151 Reviews

Glassdoor has 5,588 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.