Lyft reviews

3.8

71% would recommend to a friend

(2,149 total reviews)
avatar

David Risher

62% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Oct 10, 2015

Support Associate

Recommend
CEO approval
Business Outlook

Pros

Tasty snacks, mostly fun and vibrant people among middle and lower roles

Cons

Incompetent management, lack of internal communication between teams, reckless promotions

3.0
Aug 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people to work with and a lot to learn. Moving around within the company is fairly easy. Lots of gimmicky perks like lunch every day and an open kitchen stocked with snacks and drinks and even kombucha and cold brew coffee.

Cons

Horrible support from HR. Salaries are consistently 20-30% under the industry average and they are unwilling to reconsider. Promotions are based on a timeline, not on merit or accomplishments. There are no end of year bonuses. There is no 401k matching plan; they are "too small of a company to offer that". Overall, a great place to get experience for your career, but not a lasting place to continue your career.

1.0
Apr 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work on cutting edge technologies.

Cons

There has been way too much industry hype about self driving cars couple years back when Lyft started Level 5 division. Unfortunately, as we all know now, reality doesn't match expectation for this industry. Have you noticed there is no company who has yet to roll out a rider ready AV car without a backup safety driver? The management team (directors and above) are almost entirely made up of men who have no domain expertise in autonomous vehicles, machine learning or robotics. They are buddies from their previous companies who failed to define and communicate any vision for the self-driving division. The Level 5 management team lacks technical understanding and sets unrealistic deadlines on vaguely-defined milestones. Sadly, the narrative about our strategy changes every 3 months so if you are less luck, most of engineers' work become throwaway work. Teams are running around in a circle, working on nebulous and technically unattainable projects that resemble pyramid schemes. We have a hard time hiring good people because all the competent folks are going to the AV leaders (Waymo, Tesla etc) who are actually ran and started by domain experts in self-driving. The stress level is very high in some groups due to the realistic deadlines and pressure.

Viewing 19 - 21 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.