Lyft reviews

3.8

74% would recommend to a friend

(2,153 total reviews)
avatar

David Risher

63% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Lyft is a fun company to work for and does a good job of getting employees to buy into their relaxed tech-corporate culture. They're great at making building an inclusive and diverse atmosphere where you feel comfortable being yourself. No dress code, lots of snacks and drinks, great benefits and perks with a cool office and they seem to genuinely be trying to create a healthy work-life balance.

Cons

Some of the upper management can be out of touch with their lower level employees and at times make bottom-dollar decisions that seem un-transparent and directionless to their subordinates instead of what's best for their workers. Even before the pandemic they were already cutting costs and benefits that made the company less appealing and the pandemic only accelerated that. Corporate politics became more and more present in my 3+ years there which interfered with my own development and career progression.

1.0
May 6, 2021

Don't Work Here

Recommend
CEO approval
Business Outlook

Pros

There are no pros, Glassdoor.

Cons

They pretend to care about social causes while robbing their actual employees (the drivers) stone blind. They underpay office staff and run their business incompetently (e.g. they were calculating the tax wrong on their rental car contracts for years and then randomly decided to start charging the correct tax rate, causing scores of drivers to leave the platform). Seriously, don't work there.

2.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Strong brand, many people motivated by the mission

Cons

Senior execs had become disconnected from employees and mission, constant attempt to copy Uber rather than innovate. Fundamentally many empolyees are unmotivated to help and work collaboratively as everyone is always behind the 8 ball in terms of their own projects and initiatives due to a lack of goal orientation and resourcing.

Viewing 235 - 237 of 2,153 Reviews

Glassdoor has 5,590 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.