M&T Bank reviews

3.3

48% would recommend to a friend

(2,892 total reviews)
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Rene F Jones

54% approve of CEO

45% positive business outlook

M&T Bank has an employee rating of 3.3 out of 5 stars, based on 2,892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The M&T Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Exposure to senior management; learn skills right after finishing college

Cons

Program is disorganized; you’re essentially a glorified retail banker and they use emotionally manipulative tactics to make you stay as a retail banker and then a branch manager as long as possible. Dealing with mean and rude customers is awful for your mental health. . Other parts of the bank do not care about the retail bank. You work many hours a day, doing cold calls and seeing customers. I believe this program was created to fill in the gaps created by a mass-exodus of relationship bankers at the beginning of the pandemic. The bank did not take care about their retail bankers then (or even now really), taking away hazard pay and extra sick leave days only a few months after the pandemic began. We were told if we apply to other parts of the bank, we will be “terminated” if we do not get an offer from them within 90 days. The bank pushes aggressive sales goals under the cover of “relationship building” and “prioritizing customer relationships” while encouraging you to “meet customer needs” (aka sell a customer a big loan they don’t need).

2.0
Jan 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Good community facing benefits such as paid volunteer time and a solid package of extra benefits like generous bereavement leave. Many of your peers will be kind and supportive even if that stops at the team level.

Cons

Middle management often does not seem to care about their employees, instead playing lip service to their teams about improving work in the long term. It's incredibly difficult to advance, the work can feel meaningless, and team level concerns are often not addressed for months at a time if at all. If you speak up about these issues or raise concern with management you will be brushed aside. Many senior level develops are overworked and under compensated to the point that they left the company as a group leaving the remaining developers to pick up the slack without any new experienced developers being hired or the promotion of current employees. Teams were left without leadership and middle management did nothing to adjust expectations or correct the issues. Finally, unless you are a favorite of one of management do not expect to be treated fairly or given the opportunity to move to a new area that you could better perform within. That opportunity will not be given. Especially within the developmental programs at the bank young college graduates are often mislead or outright lied to in order to get them to sign up with penalty of having to paid back signing benefits if they do not stay at least two years. Performance evaluations are also a farce, M&T management often seems to issue performance marks arbitrarily and on many occasions employees with no negative record or concerns having been raised by their own teams will have performance strikes placed against them that ruin any chance of receiving a promotion. It's well known within corporate culture at M&T that the only reasonable way to advance or move is to leave the company and then come back at a later time. Since M&T values the acquisition of new talent so much higher than retention of current employees. If you take a job with M&T make sure you are happy with exactly what you signed up for, not what they promise you as a future state. That will not come to pass.

2.0
Aug 25, 2021

Avoid this company if you are a female

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have a good manager that is willing to support you, things run well

Cons

poor salary, lack of promotion options especially for women, HR is unwilling to assist in situations that they should be reviewing, unwilling to support employees at a high level regardless of length of time in position

Viewing 73 - 75 of 2,892 Reviews

Glassdoor has 3,136 M&T Bank reviews submitted anonymously by M&T Bank employees. Read employee reviews and ratings on Glassdoor to decide if M&T Bank is right for you.