where do i begin....
I worked in the Downtown White Plains Branch in New York. I came to the company with prior teller experience. I was very confused on what my role was suppose to be because although I was hired as a Relationship Banker I, my role was actually Teller Supervisor. The only training I received was a week of basic teller training, not on the supervisor role.
My first day in the branch, the only people opening were myself (the only teller I might add) and the branch manager. Being that it was my first day, I knew basic things, but not enough to be holding down the teller line by myself. The other banker/teller (who was also VERY NEW), was out for the week receiving training. The only other staff member was the assistant manager and she was not scheduled to be in until lunch time. This branch had no staff at all. Then at the end of my first week, the manager announced that Friday was her last day as she received a promotion to go work in Manhattan. So, then it became a branch staff of just the assistant manager, and us two "bankers." The district office rarely sent us float tellers or help, and you could imagine being in a branch thats located in the middle of a city, it would get quite busy. So you leave a assistant manager with two new people who don't know what they are doing... it makes perfect sense.
As teller supervisor, I became in charge of the whole teller line, which was really me being in charge of myself, cash ordering and ATM. The ATM constantly broke down and then the only time i could balance it was after hours, causing me to stay late regularly. I never got out of work on time because i had to do everything. Often times i would not receive a lunch break and it was nearly impossible to even go to the bathroom.
I could go on and on, but it is merely too exhausting. This is by far the worst company I have ever worked for. This was a worse experience for me than when I worked for Wells Fargo. I don't recommend this company to anyone.
