MAA reviews

3.7

75% would recommend to a friend

(764 total reviews)
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A. Bradley Hill

84% approve of CEO

69% positive business outlook

MAA has an employee rating of 3.7 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

764 reviews
3.0
Feb 6, 2017

Growing Company with Some growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nation wide company with many properties allowing for potential opportunities for advancement if that region values promoting from within.

Cons

MAA is a business just like everything else. They are worried about the bottom line at the end of the day. There is nothing wrong with that because that is how the world works, but MAA tries to make everyone believe they are a small market company that is invested in it's employees and residents. In actuality MAA is just extremely good at selling their own brand to their employees. From the annual leadership conference to the divisional meetings they are constantly selling their brand to the managers and trying to get them to sell it to their associates. It's a successful model and would be great if the company practiced what it preached a little more in regards to how the business is run. It also seems that depending on which region or sub-region you're in could be run slightly differently. Although there is a broad set of guidelines within the company much of it is left to the determination of the SVP and RVP on how things should be handled. While this is necessary a greater focus from the home office on whether some policies fit into the MAA mission statement should be reviewed more to stay consistent as a company truly devoted to it's mission statement.

1.0
Jan 30, 2017

company Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Environment and learning process

Cons

Not much better experience yet

4.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing Benefits, lots of training, National company that has many long term members. Pays higher commission that most other property management firms including on renewals.

Cons

There is a definite pecking order. You cannot communicate with upper management without it going through your superiors. New ideas do not seem to be welcome.

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MAA Response
9y
Thank you for sharing your feedback. MAA strives to offer a competitive total compensation package to its associates. MAA also has an Open Door approach toward communicating concerns. While we encourage following organizational lines of authority, MAA encourages an environment where ideas, problems and solutions can be discussed with immediate and other management personnel including an Employee Relations representative in the Human Resources department.
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Glassdoor has 782 MAA reviews submitted anonymously by MAA employees. Read employee reviews and ratings on Glassdoor to decide if MAA is right for you.