Is MAA a good company to work for?

MAA has an overall rating of 3.7 out of 5, based on over 782 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 75% of employees would recommend working at MAA to a friend and 69% have a positive outlook for the business. The best reviews about MAA have been left by employees working as Maintenance Technician , Assistant Property Manager and Leasing Consultant .

Does MAA pay their employees well?

According to anonymously submitted Glassdoor reviews, MAA employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MAA. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at MAA?

75% of MAA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAA 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MAA?

Leasing Consultant (235) , Property Manager (83) , Assistant Property Manager (57) , Maintenance Technician (31) , Assistant Manager (30) , Leasing Agent (19) , Service Manager (9) , Service Technician (9) , Leasing Manager (8) , Assistant Property Manager (APM) (6) , Community Manager (6) , General Ledger Accountant (5) , Administrative Assistant (4) , Maintenance Supervisor (4) , Make Ready Technician (4)

What are the pros of working at MAA according to real employee reviews?

"Great benefits and you have the ability to move up" ((in 66 reviews)); "Fair commission distributions and great training" ((in 28 reviews)); "Commission is great." ((in 19 reviews)); "Culture is great and keeps getting better" ((in 19 reviews)); "Work life balance is great" ((in 17 reviews))

What are the cons of working at MAA according to real employee reviews?

"Pay is low and only 20% off of rent." ((in 57 reviews)); "Poor management and they treat their staff badly" ((in 28 reviews)); "Upper management is available when needed, however some micro manage." ((in 27 reviews)); "Managers don't listen to other opinions or ideas." ((in 20 reviews)); "It becomes very boring if you don't have any traffic coming through the leasing office at times since you're only in an office of you, the assistant property manager and the property manager." ((in 15 reviews))

What are employees saying about MAA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAA layoffs and their outlook for job security at MAA in 2026.

What are the top reviewed MAA locations?

Atlanta , Dallas , Memphis , Charlotte , Houston , Raleigh , Austin , Orlando , Nashville , Charleston , Birmingham , Jacksonville , Tampa , Richmond , Savannah , Fredericksburg , Kansas City , Greenville , San Antonio , Huntsville , Little Rock , Chattanooga , Germantown , Gilbert , Tempe , Round Rock , Plano , Roanoke , Westminster , Kennesaw

MAA reviews

3.7

75% would recommend to a friend

(764 total reviews)

A. Bradley Hill

84% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (764 reviews)

Ratings by demographic groups

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MAA has an employee rating of 3.7 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

764 reviews

3.0

Jan 17, 2017

Happy and Frustrated Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The core values really set MAA apart from other companies. It can be an amazing company to work for if you are under the right leadership. There is training lots of support from the corporate office and the benefits are great. It is a growing yet stable company. Upper management does care about their employees in a sense of trying to get to know everyone.

Cons

It is pretty unsettling when you are told by a your superviser and additional higher management to intentionally keep things from HR and to keep something from additional upper management. This has happened on at least two separate occasions. There is a lot of favoritism given to maintenance. They get to get away with so many things that the office can't get away with. They have a different set of rules they have to abide by. There is favoritism to the "pretty people" If you are young and have the "cute" factor, you get more attention from management. If you are overweight and not pretty you have a black mark against you.

MAA Response

9y

MAA’s Core Values set the stage for how associates and our residents should be treated. When those values are not being upheld, it can jeopardize our relationship with our associates, residents and MAA’s overall reputation. MAA takes its reputation and the concerns of its associates very seriously. We welcome you to call and speak with a member of the Employee Relations team to confidentially discuss your concerns. Please call 1-844-328-2699.

2.0

Jan 13, 2017

Micromanaging

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Large company that is a lot of markets across the US - Lots of job openings (don't know if that is a Pro though)

Cons

- Micromanaging - More work less pay than other property management companies - Lack of communication - Culture does not exist - High turnover - Bonus program and awards program is horrible - You have to work weekends (Saturday and Sunday) and a lot of holidays

MAA Response

9y

Your feedback is important to us. MAA believes our greatest asset is our associates. We are committed to associate development and maintaining a positive work environment. If you would like to speak to Human Resources regarding your experience, please call 844-328-2699.

3.0

Jan 12, 2017

MAA

Assistant property manager

Recommend

CEO approval

Business Outlook

Pros

great envrionment amazing co-workers good benefits great opportunities

Cons

management says one thing and expects another corporate offices are communicating with upper management appropriate expectations. micromanges employees

MAA Response

9y

We appreciate you taking the time to provide your experiences and insight. Thank you for your contributions.

Viewing 631 - 633 of 764 Reviews

Jobs at MAA

Groundskeeper | MAA Gateway

Groundskeeper | MAA South Lamar

Assistant Property Manager | MAA Woodwind

Groundskeeper | MAA Daybreak

Housekeeper | MAA Monthaven Park

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