MAPFRE Insurance reviews

Leadership has lost sight of what matters; people. Current state is to overburden the work force while we work to reorg over and over as we "become MAPFRE". The vast majority of leadership positions are filled externally and there's a total lack of understanding for the history and culture of processes. Change it is the attitude, no matter the impact to staff or the customer. Most changes have long term impacts on morale, which impacts the customer, but that goes overlooked. While the Great Place to Work survey is a focus in many business areas including HR, many Sr. leaders suffer from hypocritical tendencies. Do as I say, not as I do is what it boils down to. Providing honest feedback to leadership, even when it's solicited, is frowned upon and there are many apparent cases of good employees being black balled as a result.

Worst management ever! They rule with an iron fist and do nothing productive themselves. They sit and gossip in glass cubes all the while cutting down on your bathroom time. They talk all shift with their peers and God forbid you interrupt this ritual to ask a work related question. You will be met with much attitude and scoffed at. You will be asked if you tried to locate the answer yourself on Lotus Connections before approaching your supervisor... The reason you are met with such attitude is because supervisors have no idea what the correct answer is and don't want to be found out or bothered to work themselves. When on OT and the phones ringing off the hooks you will find your Supervisor along with other supervisors chatting away about their favorite beer or bar in their glass cubes.