MAPFRE Insurance reviews

Commerce Insurance was one of the best companies to work for I ever experienced in 25 years, before Mapfre purchased it. Mapfre is gradually degrading that with a completely different management philosophy and objectives. It's not functional and they won't listen to warnings from the people doing the actual work. Typical when a successful smaller company is gobbled up by a larger one, I am afraid.

I am a road investigator and my manager has exactly ZERO hours of experience in the field. I'm not exactly sure how someone could manage me if they never have done my job. Because of his lack of experience investigators are inundated with work that can't possible be completed by the due dates that are given to the files. Investigators are also asked frequently to go into dangerous situations they may not even know are dangerous. Then they find themselves cornered in a room with a dangerous person and having to get out quickly and calmly. It's exhausting and any request from the staff to make things better is met with a clear and succinct manage out process for that employee.