Does MAPFRE Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, MAPFRE Insurance employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MAPFRE Insurance. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at MAPFRE Insurance?

42% of MAPFRE Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAPFRE Insurance 2.7 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MAPFRE Insurance?

Claims Adjuster (21) , Customer Service Representative (15) , Claims Representative (13) , Customer Service Representative (CSR) (9) , Manager (9) , Casualty Claims Adjuster (4) , Customer Service Representative II (4) , Administrative Assistant (3) , Analyst (3) , Business Development Manager (3) , Claim Adjuster (3) , Claims (3) , Insurance Agent (3) , Accountant (2) , Actuary (2)

What are the pros of working at MAPFRE Insurance according to real employee reviews?

"The benefits are great here" ((in 36 reviews)); "Great people: non" ((in 24 reviews)); "Curently have the option to work from home" ((in 11 reviews)); "Coworkers were friendly and supportive" ((in 9 reviews)); "20 days PTO to start from day 1." ((in 9 reviews))

What are the cons of working at MAPFRE Insurance according to real employee reviews?

"Very low pay compared to industry" ((in 14 reviews)); "low salary and distance asd" ((in 12 reviews)); "I finally had to quit a few months ago due to the supervisor and all the sh" ((in 12 reviews)); "Some teams have zero training and the organization as a whole is very resistant to change." ((in 10 reviews)); "The managers talk a lot of talk but won’t come out of their office to help or actually see what’s going on in the office." ((in 10 reviews))

What are employees saying about MAPFRE Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAPFRE Insurance layoffs and their outlook for job security at MAPFRE Insurance in 2026.

What are the top reviewed MAPFRE Insurance locations?

Webster , Gilbert , Boston , Columbus , Worcester , Garden City , Branford , Miami , New Brunswick , Randolph , Los Angeles , Santa Monica , Pomfret , Panama City , Charlton , Milford , Shrewsbury , South Florida

MAPFRE Insurance reviews

3.1

42% would recommend to a friend

(351 total reviews)

Jaime Tamayo

53% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (351 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MAPFRE Insurance has an employee rating of 3.1 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

351 reviews

4.0

Apr 11, 2016

Understands you have other issues

Premium accounting technical services representative ii

Recommend

CEO approval

Business Outlook

Pros

Mapfre is a company that is willing to accommodate its employees. As a father of a child with a medical condition, I constantly have to call out our ask to leave early with little or no warning. My supervisors have always been understanding. If you have scheduled an appointment, you can even make up all or some of the time so you don't have to use up your sick/vacation time. They also recently let the employees vote on how we want the company to recognize/award employees that have been here for a milestone amount of years, so, that we could pick something we would enjoy.

Cons

I do believe the company should review/change it's policy of barring any family members of current employees from applying for a job opening.

5.0

Apr 8, 2016

"A Wonderful Place to Work!!"

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

*Coming from a family-owned company prior to working at Mapfre I was nervous the grass wasn't greener on the other side but I came to Mapfre as a referral & I absolutely love working here! I don't miss my old job & got what I was missing at my old job here-& I only left due to moving.... *So much growth & opportunities to advance-I came to this company a little over a year ago & I've already been promoted-the management I've experience has been nothing but supportive & encouraging *The PTO is amazing, you don't get this at most company's or 11 paid holidays which includes floaters. *The PTO is amazing, you don't get this at most company's or 11 paid holidays which includes floaters. *The training is exceptional-I felt I came out confident at the end of it. *I haven't come across any negative people, according to some of these negative reviews I'm surprised since I'm only experience positive vibes. *I could list many more pros, I'm very glad I chose this company when I had to leave my past job & plan on staying till I retire:)

Cons

There honestly isn't many cons I can provide-most people probably don't like the micromanaging of phones, aux times etc...but when you work at a contact center this is not a surprise? If I was a manager of a contact center you need to keeps things in control w/ several employees...

5.0

Apr 7, 2016

A Great Place to Work!

Insurance service agent

Recommend

CEO approval

Business Outlook

Pros

Great Paid time off, competitive pay with opportunity for yearly merit raises. Awesome advancement opportunity. Lots of perks- discounts for local businesses in the area (and complimentary AAA membership!) The company even offers a bunch of activities- volunteer opportunities, a community food share, an employee garden, food trucks on sight, discounted trips, and holiday celebrations!

Cons

I'm sure all companies have ways they can improve themselves, I cannot think of any at the time.

Viewing 226 - 228 of 351 Reviews

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Jobs at MAPFRE Insurance

APRAISER A

Mayaguez, PR

View job

Claims Adjuster I (Remote)

Custodian (Monday through Friday, 4:30 p.m. to 1:00 a.m.)

ANALISTA DE REASEGURO

Claim Rep I, PD (Hybrid or Remote)