Does MAPFRE Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, MAPFRE Insurance employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MAPFRE Insurance. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at MAPFRE Insurance?

42% of MAPFRE Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAPFRE Insurance 2.7 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MAPFRE Insurance?

Claims Adjuster (21) , Customer Service Representative (15) , Claims Representative (13) , Customer Service Representative (CSR) (9) , Manager (9) , Casualty Claims Adjuster (4) , Customer Service Representative II (4) , Administrative Assistant (3) , Analyst (3) , Business Development Manager (3) , Claim Adjuster (3) , Claims (3) , Insurance Agent (3) , Accountant (2) , Actuary (2)

What are the pros of working at MAPFRE Insurance according to real employee reviews?

"The benefits are great here" ((in 36 reviews)); "Great people: non" ((in 24 reviews)); "Curently have the option to work from home" ((in 11 reviews)); "Coworkers were friendly and supportive" ((in 9 reviews)); "20 days PTO to start from day 1." ((in 9 reviews))

What are the cons of working at MAPFRE Insurance according to real employee reviews?

"Very low pay compared to industry" ((in 14 reviews)); "low salary and distance asd" ((in 12 reviews)); "I finally had to quit a few months ago due to the supervisor and all the sh" ((in 12 reviews)); "Some teams have zero training and the organization as a whole is very resistant to change." ((in 10 reviews)); "The managers talk a lot of talk but won’t come out of their office to help or actually see what’s going on in the office." ((in 10 reviews))

What are employees saying about MAPFRE Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAPFRE Insurance layoffs and their outlook for job security at MAPFRE Insurance in 2026.

What are the top reviewed MAPFRE Insurance locations?

Webster , Gilbert , Boston , Columbus , Worcester , Garden City , Branford , Miami , New Brunswick , Randolph , Los Angeles , Santa Monica , Pomfret , Panama City , Charlton , Milford , Shrewsbury , South Florida

MAPFRE Insurance reviews

3.1

42% would recommend to a friend

(351 total reviews)

Jaime Tamayo

53% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MAPFRE Insurance has an employee rating of 3.1 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

351 reviews

2.0

Mar 30, 2017

Claims Adjuster PD/Subro

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Location is good / Rapport with Coworkers is good / Laid back atmosphere / Casual dress

Cons

Workload is ridiculous - WAY too much work to manage and then people call screaming for money because your so behind you cant pay them timely - as a result, customer service suffers / WAY WAY too many computer programs to use on a daily basis - I used 11!!!! 11 systems to get work, process work and manage timely diaries - just impossible and ridiculous.

MAPFRE Insurance Response

9y

Thank you for your review. Please contact your supervisor or your HR manager to express your concerns. A conversation with either or both might help clear up some of the concerns you have about workload and also provide insight into upcoming system changes.

2.0

Mar 14, 2017

Higher pay for true grind/no advancement company

Cl; aims representative ii

Recommend

CEO approval

Business Outlook

Pros

The pay is well above most competitors in this industry for a basic property damages adjuster w/ any experience.

Cons

The management is terrible on both PD and BI portions for auto. The CEO structure runs things from Spain and therefore is completely clueless/detached as to what is going on. They do a yearly employee survey, just unveiled the 2016 "satisfaction".. Batting about a 53% satisfied, this went down from a 2015 survey where it was ranked at 55%... Still haven't seen anything implemented from the 2015's results review let alone them doing anything for the 2016 review. Truly outdated systemS used. Company likes to buy other organizations and shoe horn their computer systems into those organizations. There is promises that GuideWire will be used come 2018 and/or beyond but there is no idea how it will function w/ the multitude of systems already being ran.

MAPFRE Insurance Response

9y

Thank you for your review. If you haven't done so already, please consider scheduling time with your manager or Human Resources to discuss your concerns and/or any solutions you might be willing to share.

1.0

Mar 4, 2017

Has Been

Customer claims representative

Recommend

CEO approval

Business Outlook

Pros

Small town, ample parking. Co-workers were decent. Good size cafeterias

Cons

Worked here for over 15 years. Went downhill after buy out. No more ESOP. Too many systems, no training, but then written up for not knowing the system. Management were all back stabbers. Supervisors could not do work if they needed to. No work from home options. Employees are treated and spoken to as if we were children. Questioned why so long in the restrooms and such. Always needed to watch you back and watch out for yourself. Pay is way below due to "small town". Horrible place to work now. Used to be great!

Viewing 235 - 237 of 351 Reviews

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Jobs at MAPFRE Insurance

APRAISER A

Mayaguez, PR

View job

Claims Adjuster I (Remote)

Custodian (Monday through Friday, 4:30 p.m. to 1:00 a.m.)

ANALISTA DE REASEGURO