Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 25 reviews)); "Supervisors are supportive and encouraging" ((in 18 reviews)); "Great coworkers and really loved the work" ((in 15 reviews)); "Flexible hours work from home" ((in 12 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 35 reviews)); "However, the training is VERY MINIMAL and does NOT prepare you for the positions." ((in 20 reviews)); "No benefits until after 90 days on the job." ((in 9 reviews)); "Lack of communication happens quite often" ((in 8 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (513 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Oct 6, 2021

Great place!

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

Good people, flexible hours, nice environment.

Cons

I noticed there was a lot of drama sometimes.

2.0

Oct 4, 2021

worked from home

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

it was an at home job

Cons

they never let you know what's going on just told everyone we're not working for a week then never responded so everyone was left job less

2.0

Sep 30, 2021

It was crazy

Mass market sales representative

Recommend

CEO approval

Business Outlook

Pros

Very laid back environment, easy onboarding

Cons

Dysfunctional and too many changes

Viewing 307 - 309 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Full-Time Call Center Representative (Urgently Hiring)

Call Center Representative

Call Center Representative

Full-Time Customer Service Representative (Urgently Hiring)

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Great place!

worked from home

It was crazy

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