Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 27 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 17 reviews)); "Flexible hours work from home" ((in 12 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 35 reviews)); "No training provided, learn yourself on the job" ((in 18 reviews)); "Really low base salary for a company at KL" ((in 6 reviews)); "communication is horrible" ((in 6 reviews)); "Bonuses were given 2 months in instead of 1 month because of a trick they used with the scheduling/pay schedule." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (513 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

4.0

Jul 11, 2021

Call agent

Call-agent

Recommend

CEO approval

Business Outlook

Pros

Good, people, pay, environment, full time

Cons

disorganized, quick training, slow getting paid, no raises, calloused

2.0

Jul 8, 2021

Run...away!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A handful of good supervisors, nice colleagues.

Cons

I'm writing this review because the reviews I read before accepting this job did not reflect my experience. If you value organized training and effective communication, RUN. You will not find it here. There are a few good supervisors, honestly without them this company would tank. I've worked two campaigns, both highly unorganized, training was subpar, scheduling was a nightmare and for the last campaign, I didn't even get a compensation agreement. The managers over the supervisors belittle them and the reps.

5.0

Jul 2, 2021

employee

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

great company to work for

Cons

there are not any cons

Viewing 340 - 342 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Full-Time Call Center Representative (Urgently Hiring)

Call Center Representative

Call Center Representative (FULL-TIME)

Call Center Representative

MCI

MCI reviews

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Call agent

Run...away!

employee

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