Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 21 reviews)); "First job position paid weekly, easy job, great training and staff, and hours were great until project ended." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 18 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 36 reviews)); "Bad management" ((in 22 reviews)); "No benefits until after 90 days on the job." ((in 10 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "Really low base salary for a company at KL" ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

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MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Feb 17, 2021

Woah

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

No cons at all -very pleased

4.0

Feb 8, 2021

Associate

Recommend

CEO approval

Business Outlook

Pros

easy to start with as first job

Cons

low pay and no future planning

1.0

Feb 6, 2021

Bootleg

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Absolutely Nothing at all period- i cant say one thing pro about this job because you never get paid

Cons

Playing with pay and illiterate team leads..ive started working here 1/11...im still waiting on a check..i feel so sorry for people that really depend on this job to live

Viewing 382 - 384 of 513 Reviews

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Woah

Associate

Bootleg

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