Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 21 reviews)); "First job position paid weekly, easy job, great training and staff, and hours were great until project ended." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 18 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 36 reviews)); "Bad management" ((in 22 reviews)); "No benefits until after 90 days on the job." ((in 10 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "Really low base salary for a company at KL" ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

3.0

Apr 16, 2020

Decent pay if you can make it work

Sales agent

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, paid training, uncapped commission

Cons

High turnover, stale leads, performance metrics constantly changing

5.0

Jan 22, 2020

Just give it a try, you won’t regret it!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

If your looking for a job that will improve your marketing skills and help you lear how to communicate to others in a professional manor, all while being in a fun, filled atmosphere, you don’t have to look any further! Mass markets will have the job for you.

Cons

They are terribly good at keep the work fun, interesting, and exciting!

5.0

Jan 3, 2020

Love working here going to be here a long time

Teller

Recommend

CEO approval

Business Outlook

Pros

Love working here everyone is so helpful. If you need help all you have to do is ask and there is one there to help you. A manager or a team leader or a fellow team mate. Look forward to working here for a long time.

Cons

Only thing i can think of is finding it way in the back behind the hotels

Viewing 409 - 411 of 513 Reviews

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MCI reviews

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Ratings by demographic groups

Reviews by job title

Decent pay if you can make it work

Just give it a try, you won’t regret it!

Love working here going to be here a long time

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