Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 22 reviews)); "Easy training" ((in 18 reviews)); "Great coworkers and really loved the work" ((in 16 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 34 reviews)); "Lack of communication happens quite often" ((in 10 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "Bonuses were given 2 months in instead of 1 month because of a trick they used with the scheduling/pay schedule." ((in 5 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

May 30, 2018

Director of Operations

Director of operatins

Recommend

CEO approval

Business Outlook

Pros

Great place to work! Flexible hours, friendly co-workers, health, dental, vision and life insurance available, advancement opportunities and unlimited income potential. We lots of fun at work!

Cons

In order to be successful at Mass Markets you need to be dedicated, focused and flexible. If you don't want to work then Mass Markets may not be for you. There are many opportunities for advancement for people who are interested in a career.

5.0

May 30, 2018

Like Home

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun Place Great Atmosphere Amazing Management Fun Training Understanding Company Family Oriented Work-Life-Balance

Cons

I really dont feel like there is much they need to fix

4.0

May 30, 2018

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible Time Off, Great Co-Workers, Challenging Environment

Cons

None I can think of at this time.

Viewing 436 - 438 of 513 Reviews

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MCI

MCI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Director of Operations

Like Home

Manager

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