Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Full time hours with average work from home pay for customer service ($12.00)." ((in 37 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "Wonderful training great support." ((in 20 reviews)); "Supervisors are supportive and encouraging" ((in 16 reviews)); "Great coworkers and really loved the work" ((in 15 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 36 reviews)); "Lack of communication happens quite often" ((in 9 reviews)); "Really low base salary for a company at KL" ((in 6 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews)); "I continuously asked about a handbook for this company/regarding payroll, benefits, time off, etc." ((in 3 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

4.0

Jan 13, 2016

customer Service

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great People to work with. Great Pay Great Benifits, paid Vacation, Helping Customers with questions on Bills, and Services. Everyone is willing to help.

Cons

Working every Saturday, some superviors are short with employees.

5.0

Jan 4, 2016

TMone is now Mass Markets!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Just found out although I am a front line employee that I will be receiving a contract for stock!

Cons

Iowa City bus routes are weak to new office.

4.0

Dec 19, 2015

Fun place to work

Instructor/agent

Recommend

CEO approval

Business Outlook

Pros

Fun, good people to be around and management is awsome!

Cons

Stressful at times! But what job is not! Wish they had 401 kind hours we work throw the work and family life off!

MCI Response

10y

We do have an IRA available to all employees in 2016

Viewing 460 - 462 of 513 Reviews

Top companies for "Compensation and Benefits" near you

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at MCI

Remote Call Center Representative

Work From Home Call Center Sales

Telephone Sales Agent (Hiring Immediately)

Remote Call Center Representative

Remote Call Center Customer Service Representative

MCI

MCI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

customer Service

TMone is now Mass Markets!

Fun place to work

Top companies for "Compensation and Benefits" near you

Jobs at MCI

MCI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

MCI reviews FAQs

Jobs at MCI