Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Full time hours with average work from home pay for customer service ($12.00)." ((in 38 reviews)); "The people there are great and enjoy being around them" ((in 29 reviews)); "Easy training" ((in 21 reviews)); "Supervisors are supportive and encouraging" ((in 17 reviews)); "Great coworkers and really loved the work" ((in 16 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 36 reviews)); "If you value organized training and effective communication, RUN." ((in 8 reviews)); "Really low base salary for a company at KL" ((in 6 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews)); "PTO's important guys, and you have EARNED IT." ((in 4 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

1.0

Jan 26, 2015

Welcome to TMone (hell)

Telecommunications agent

Recommend

CEO approval

Business Outlook

Pros

Some of the management is decent, some of your co workers can be friendly as well (if they want to be).

Cons

First day of training, I came in and I was told my pay was getting cut from what they lead me on to believing I was making. As soon as you hit the floor, it's a mad house. There is no HR department at my site, the management doesn't care about you, and the threats and drama that get thrown around inside it's walls make it seem like a high school.

3.0

Jan 26, 2015

Good Company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great training, great managers, great location, easy work.

Cons

Outbound cold calling, 8.00hr very little commission.

5.0

Dec 15, 2014

Wonderful Growing company well worth the time!

Desktop support

Recommend

CEO approval

Business Outlook

Pros

Great pay, great people, great place! it has been a wonderful time here so far and I hope for many more memories to come!

Cons

PTO Doesn't accrue until day 91

Viewing 484 - 486 of 513 Reviews

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MCI reviews

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Welcome to TMone (hell)

Good Company

Wonderful Growing company well worth the time!

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