Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Full time hours with average work from home pay for customer service ($12.00)." ((in 38 reviews)); "The people there are great and enjoy being around them" ((in 30 reviews)); "Wonderful training great support." ((in 20 reviews)); "Supervisors are supportive and encouraging" ((in 16 reviews)); "Great coworkers and really loved the work" ((in 15 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 35 reviews)); "Communication is severely lacking from the top of the company on down." ((in 8 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews)); "I continuously asked about a handbook for this company/regarding payroll, benefits, time off, etc." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

5.0

Sep 8, 2014

Great Place to Work! Great People, Good Pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

really good bonuses for hitting your targets, great people to work with, a fun environment. If you are good at your job you will be able to advance and keep advancing as long as you do well. TMone offers affordable group health, dental, and vision insurance, paid time off, and paid holidays.

Cons

the only con is that there is no 401k or retirement option, other than that the management staff is friendly and easy to work with, the culture is a winning culture, it is highly competitive and those who perform the best make the most money and are able to advance.

4.0

Sep 2, 2014

Fast paced, motivated organization that looks to the future consistently!

Management

Recommend

CEO approval

Business Outlook

Pros

Enjoy being able to be heard from all levels of managment, no ivory tower to contend with and the execs actually treat everyone like real valued people! Always looking for the next move forward and never give up when obstacles head our way!

Cons

Continue looking for ways to improve employee experience through potential retirement options like 401k for certain levels of employees.

5.0

Aug 28, 2014

Amazing opportunity for career advancement and professional growth

Management

Recommend

CEO approval

Business Outlook

Pros

Easy access to upper management and owners, who are onsite weekly if not daily. TMone does not have the bureaucratic red tape associated with most corporations, which makes positive changes to policy easier to accomplish. Salary and compensation are competitive with industry standards, and almost all promotions are internal. TMone is a fast moving and ever evolving company which makes every day exciting. I no longer stare at the clock counting down the minutes until 5...

Cons

Mid Level management staff is thin, and needs beefed up with talented individuals. Needs to offer 401k.

Viewing 502 - 504 of 513 Reviews

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Jobs at MCI

Bilingual Talent Acquisition Specialist

Part-Time Nurse Practitioner (Functional Medicine)

Call Center Sales Representative

Telephone Sales Agent (Hiring Immediately)

MCI

MCI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Place to Work! Great People, Good Pay

Fast paced, motivated organization that looks to the future consistently!

Amazing opportunity for career advancement and professional growth

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Jobs at MCI

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