Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 21 reviews)); "First job position paid weekly, easy job, great training and staff, and hours were great until project ended." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 18 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 36 reviews)); "Bad management" ((in 22 reviews)); "No benefits until after 90 days on the job." ((in 10 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "Really low base salary for a company at KL" ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (513 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Aug 16, 2024

Good Experience so Far!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Positive Experience with the people I have talked to so faer.

Cons

I don't really have anything negative to say at this time.

4.0

Aug 12, 2024

Good Company

Call center agent

Recommend

CEO approval

Business Outlook

Pros

You are constantly learning something new each day.

Cons

Pay raise freeze at the moment.

1.0

Aug 8, 2024

Not a good company to work for

Sales trainer

Recommend

CEO approval

Business Outlook

Pros

There are none, this is not a good company to work for.

Cons

There is no growth with this company, they promote you but you get no title change or pay change, they will move you around to any position they want even it is back to an agent after you were in management with no notice.

Viewing 85 - 87 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

TRAIN ON-SITE TO WORK FROM HOME CALL CENTER REPRESENTATIVE

Call Center Agent (Hiring Immediately)

WORK AT HOME CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

Call Center Representative (FULL-TIME)

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