Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 21 reviews)); "First job position paid weekly, easy job, great training and staff, and hours were great until project ended." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 18 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 36 reviews)); "Bad management" ((in 22 reviews)); "No benefits until after 90 days on the job." ((in 10 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "Really low base salary for a company at KL" ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Jun 15, 2024

Awesome

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I love the atmosphere, great job to have!

Cons

There are non I could think of.

5.0

Jun 14, 2024

"Innovative and Growth-Oriented Experience at MCI"

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Cutting-edge technology and innovative projects Opportunities for professional growth and development Leading position in the telecommunications industry Collaborative and dynamic work environment

Cons

High-pressure and fast-paced work culture Potential for long hours and tight deadlines Rapid industry changes requiring constant adaptation Large organizational structure can lead to bureaucratic hurdles

5.0

Jun 13, 2024

They go above and beyond!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

MCI so far has been a great opportunity for me and has already went above and beyond to help me in securing my future. I started training but due to identity theft issues I had to suspend employment to clear them up. As soon as I did that and took care of everything, within 24 hours they had called me back and followed through with ensuring my employment. They have been so kind and thorough and I am eagerly anticipating a great future with this company! — Jamie Taylor

Cons

As of now there are no cons

Viewing 91 - 93 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Call Center Representative (FULL-TIME)

Call Center Representative

Customer Service Representative (FULL-TIME)

Call Center Representative (FULL-TIME)

MCI

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Awesome

"Innovative and Growth-Oriented Experience at MCI"

They go above and beyond!

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