Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 21 reviews)); "Great coworkers and really loved the work" ((in 15 reviews)); "Flexible hours work from home" ((in 12 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 35 reviews)); "No training provided, learn yourself on the job" ((in 19 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "No benefits until after 90 days on the job." ((in 9 reviews)); "Bonuses were given 2 months in instead of 1 month because of a trick they used with the scheduling/pay schedule." ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

3.0

Mar 28, 2024

Greta beginner job

Escrow specialist

Recommend

CEO approval

Business Outlook

Pros

Great beginner job and you learn a lot.

Cons

This company has not given any raises since they took over the project I am on.

5.0

Mar 21, 2024

Great place to wrk

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Family oriented environment ..everyone is willing to help at all times

Cons

No 401k ..and could use and more structured bonus

4.0

Mar 15, 2024

Niceee

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good supervisor and management they have

Cons

I have no complaints and I have no complaints

Viewing 106 - 108 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Full-Time Call Center Representative (Urgently Hiring)

Remote Bilingual Customer Service Representative

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MCI

MCI reviews

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Greta beginner job

Great place to wrk

Niceee

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