Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 35 reviews)); "The people there are great and enjoy being around them" ((in 29 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 17 reviews)); "Flexible hours work from home" ((in 11 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 35 reviews)); "No training provided, learn yourself on the job" ((in 18 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "communication is horrible" ((in 7 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

5.0

May 9, 2023

Working for MCI

Outbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Given a mentor to help you succeed at work. Training to help you become a better sales representative. Good pay. Two days off a week.

Cons

That your schedule is already done for the whole month. On Saturdays you have to start early in the morning. Pay every two weeks

3.0

Apr 13, 2023

Just started

Customer service

Recommend

CEO approval

Business Outlook

Pros

Hiring process was Simple enough.

Cons

Just starting. Will update in a few weeks

1.0

Apr 11, 2023

High Turnover call center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No HR to speak to.

Cons

All management that was there before is gone, which was a complete downfall. No real team building.

Viewing 148 - 150 of 513 Reviews

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Jobs at MCI

Bilingual Tollway Customer Service Specialist

Bilingual Tollway Customer Service Specialist

Full-Time Outbound Sales Representative (Urgently Hiring)

Savannah, GA

View job

Full-Time Call Center Representative (Urgently Hiring)

Full-Time Customer Service Representative (Urgently Hiring)

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High Turnover call center

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