MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)
avatar

Anthony Marlowe

61% approve of CEO

60% positive business outlook

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews
1.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no Pros. If this company has phenomenal reviews it’s because maybe they’re all from people who work inside the building, but if you work from home it’s like they have you on a chain where you can’t move and do nothing. I’m talking so strict and you have to have webcam on at all times. Why do I need someone staring at me my whole shift that’s so uncomfortable.

Cons

No PTO until after 6 months. No Holiday until after 6 months and they monitor how long you spend with the customer on the phone you can’t be in after call work for more than 10 seconds or you are reprimanded and coached. Also don’t have an illness because if you have a headache or have to go vomit you have to clock out.They literally have you walking on eggshells. Low Pay No Family Work Life Balance until after your 6 months

5.0
Dec 30, 2022

MCI

Recommend
CEO approval
Business Outlook

Pros

User friendly computer software. Training is easy to comprehend. Supervisors are willing to work with you when unusual life situations arise. Opportunity for growth and promotion with the company is abundant.

Cons

Currently no availability of Remote/Work from home employment (Wichita).

Viewing 178 - 180 of 513 Reviews

Glassdoor has 572 MCI reviews submitted anonymously by MCI employees. Read employee reviews and ratings on Glassdoor to decide if MCI is right for you.