Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 35 reviews)); "The people there are great and enjoy being around them" ((in 30 reviews)); "A few good supervisors and good team mates." ((in 18 reviews)); "Great coworkers and really loved the work" ((in 16 reviews)); "Hours and flexible schedules." ((in 13 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 36 reviews)); "However, the training is VERY MINIMAL and does NOT prepare you for the positions." ((in 20 reviews)); "Bad management" ((in 20 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

5.0

Nov 2, 2022

Seems like a great company to work for.

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home. Has friendly, helpful, and understanding trainers. Good opportunity to increase pay. Benefits. Great opportunity to advance.

Cons

Training could improve although it was good.

5.0

Nov 1, 2022

Great company to work for!!

Wells fargo home mortgage consultant

Recommend

CEO approval

Business Outlook

Pros

***** I love my job at MCI! Onboarding was great and guided exceptionally well by their staff. The call center programs are really user-friendly and always advancing. The company has many opportunities for advancement and is eager to help their employees achieve their goals. I am excited to see what the future holds in my career at MCI. — Stephanie Dore

Cons

I have not experienced any down falls thus far with MCI.

5.0

Oct 31, 2022

Permanent Staff Review

Solution consultant

Recommend

CEO approval

Business Outlook

Pros

It is a very great company. A lot of exposures will be getting

Cons

Hectic work area location but my department apply hybrid working schedule, so it is manageable

Viewing 202 - 204 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Full-Time Call Center Representative (Urgently Hiring)

Call Center Agent (Hiring Immediately)

Customer Service Representative (FULL-TIME)

Customer Service Representative (FULL-TIME)

MCI

MCI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Seems like a great company to work for.

Great company to work for!!

Permanent Staff Review

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